Cool Palms Motel

Whitsundays



At a glance

Known for
ground-floor rooms with a fenced outdoor pool
Local tip
Late arrivals can use the after-hours check-in service by calling the listed 24-hour contact before arrival.

Cool Palms Motel is a practical, ground-floor accommodation property on Nebo Road in West Mackay. Its position diagonally opposite the Mackay Showgrounds places it in a convenient setting for travellers attending events nearby, passing through the region or using Mackay as a base before continuing towards the Whitsundays.

The motel offers several room configurations, including standard queen and twin rooms, studio queen and twin rooms, and family rooms in two sizes. Every room is on the ground floor and includes a private bathroom, air-conditioning, a smart television and a dining table. The setup suits short stays, road trips and travelling parties that need straightforward accommodation with essential in-room facilities.

Free on-site parking and complimentary WiFi add practical value for guests arriving by car or needing internet access during a stay. Daily housekeeping is available, and room service and laundry facilities are also listed among the motel services. Non-smoking rooms are provided, with smoking restricted to a designated grassed area on the property.

A fully fenced outdoor swimming pool provides a place to relax between outings, while the barbecue area gives guests access to an outdoor cooking facility. The motel's facilities and room mix make it suitable for couples, families and small travelling groups, with family rooms offering additional flexibility for larger parties. The property maintains a no-party policy, supporting a quieter accommodation environment.

Cool Palms Motel is about a four-minute drive from Canelands Shopping Centre and approximately six minutes from Mackay city centre. Mackay Airport is around an 11-minute drive away. Reception operates during daytime and early evening hours, with an after-hours contact available for urgent bookings and late arrivals. This arrangement makes the motel useful for travellers arriving by air, road, bus or train at different times.

The overall character is simple and service-focused rather than resort-style. Ground-floor access, private bathrooms, air-conditioning, parking and family accommodation make Cool Palms Motel a sensible choice for an overnight stop, a practical Mackay base or a longer stay centred on convenience.

Frequently Asked Questions

The motel suits couples, families, road-tripping travellers and small groups seeking practical Mackay accommodation.
Accommodation includes standard queen and twin rooms, studio queen and twin rooms, family rooms and large family rooms.
Check-in is available from 2:00 pm and check-out is until 10:00 am.
Late arrivals should contact the motel using the listed after-hours number, which is available for urgent bookings and late check-in.
Free car parking is available on the motel property.
Smoking is prohibited in the rooms and across the property. A designated smoking area is located on the grass section.
Yes. Family rooms and large family rooms are available, along with a fully fenced outdoor pool.
Cool Palms Motel is accommodation rather than a restaurant and does not advertise an in-house menu or dietary meal service.
Guests can use the fully fenced outdoor swimming pool and the barbecue area.

Top Things To Do in Whitsundays

See All →

Trusted local guides, read by millions every month

  • 2006 online since
  • 26.2M page views a month across the network
  • 14 languages

180+ destination guides, one network

Every guide covers a single destination on its own website, with events, restaurants, things to do and places to stay chosen from local recommendations.

My Guide Network Locations

Nearby Destinations

Add to your trip

Add your travel dates so we can place this on the right day, or save it for later.

Added to your trip Added to day {[{trip.toast.day}]}, MorningAfternoonEvening Saved to your trip Already in your trip Transfer saved to your trip Save your trip to get fresh suggestions Staying in {[{trip.toast.label}]} Base cleared Trip deleted Link copied Could not save your trip Something went wrong, please try again